Shipping policy
Shipping & Delivery Policy
At Vibeo, we strive to deliver your order as quickly and efficiently as possible.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with your tracking number.
Shipping Times
Estimated delivery times are:
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United States & Canada: 7–12 business days
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International: 8–15 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or high shipping demand.
Order Tracking
As soon as your order ships, we'll email you a tracking number so you can monitor your package every step of the way through our website.
Shipping Costs
Shipping costs are calculated at checkout based on your location and any active promotions. From time to time, we may offer free standard shipping on eligible orders.
Customs & Import Duties
International orders may be subject to customs duties, import taxes, or other local fees imposed by your country's authorities. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Need Help?
If you have any questions about your order or shipping, please contact our customer support team through our Contact Us page or via our official support email. We're always happy to help.